Email Policy

Emails are required to correspond with the customer especially once an order is placed. There are steps that occur such as:

  1. Successful order processing and credit card acceptance
  2. Tracking of the shipment once it leaves our spa
  3. Promotional marketing offers

If there is a problem with the order then we use email primarily as we are using Canada Post to help us with shipments. Tracking of orders is all done online.

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